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Senior IT Desktop Analyst

Vacancy Number: 25782
Location: Odessa
Date Posted: March 24, 2020

Senior IT Desktop Analyst

 

Location: Odessa, TX

Duration: 12 months (option to go direct hire)

 

Requirements:

Must have at least 5 years of IT Desktop services experience 3-5 years of lead experience

 

Job role/Functions:

Desktop service, customer service, desktop / iPhone / Ticket and Inventory / Printers etc

 

Description:

  • Under general supervision, applies a high level of Information Technology skills in direct support of Halliburton employees and partners.
  • Troubleshoot complex desktop software and hardware problems.
  • Provide desk-side and remote support in the use of systems in a LAN/WAN environment.
  • Follow-up with customers to assure satisfactory incident closure; updates and closes call records for work performed.
  • Assists in supervising others. Provides basic job training and guidance on a regular basis; performs work of same or closely allied nature. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined.
  • Skills are typically acquired through completion of an undergraduate degree in an MIS field.
  • Desired technical skills acquired through A+ certification, NET+ certification, MCSE certification or equivalent work experience and 4 years of experience in IT desktop support which includes experience in basic networking administration.

 

Competentia is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Competentia, participates in E-Verify as required by law.

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